Each our frame is carefully and meticulously handmade in Polish manufacture and thus we offer the possibility of lifetime warranty for the Zumbi a Cycles frame. In order to guarantee your bike lifetime warranty please send back the scan of Warranty Card filled in by the Professional Service on the following address: [email protected]
Within 30 days of the purchase
Next register your bike in the external anti-theft bike registration system.
Th final prerequisite is to pay the amount of 199 euros one-off verification fee in our bank account.
Bank account details are given at the link below (FAQ)
STANDARD FIVE-YEAR WARRANTY
The quality of our bikes is our top priority. That is why we offer a standard warranty totalling five years from the date of the purchase for frames of the 2016 edition and two years warranty for all bikes.
All terms and conditions are described in the user manual.
Click here for the warranty claim.
RETURN POLICY – fourteen days.
We do hope that your decision to purchase a bike was carefully planned and that you will want to keep it. We promise that in rare cases when the bike was not the one you wanted, we will help you return it without any complications. Please remember that our experts are at your disposal throughout the purchasing process.
Click here for the return within 14-day period.
Return policy – does not apply to custom bikes. For more info – click here.